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Privacy Policy

Effective Date: January 19, 2026 · Xylos Healing, LLC · San Antonio, Florida

1. Introduction

Xylos Healing, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of every person who interacts with our website and services. This Privacy Policy describes the personal information we collect, how we use and protect it, and your rights with respect to that information.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: name, email address, phone number, and mailing address.
• Health & Wellness Information: information voluntarily provided in connection with healing or wellness services, including preferences, intake forms, or session notes, handled with the highest degree of care and confidentiality.
• Technical Data: IP address, browser type, device identifiers, pages visited, and session duration, collected automatically when you access our website.
• Correspondence: messages, inquiries, or documents submitted through our website or other channels.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services or information.
• Schedule appointments and manage service delivery.
• Operate, maintain, and improve our website and business operations.
• Comply with applicable Florida and federal legal requirements.
• Detect, prevent, and address fraud or unauthorized activity.
• Send relevant transactional or operational communications.

4. Sharing of Information

We do not sell, rent, or trade your personal information. Disclosure is limited to:

• Service providers assisting our operations, bound by strict confidentiality obligations.
• Legal or government authorities when required by applicable law or court order.
• Successors in the event of a business sale or restructuring, subject to appropriate protections.

Health and wellness information is treated with particular sensitivity and is not shared beyond what is strictly necessary to provide services or comply with law.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this Policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on applicable law, you may have the right to access, correct, restrict, or request deletion of your personal information. To submit a request, contact us using the information in Section 10. We will respond within the timeframe required by law.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality and analyze usage. You may configure your browser to decline cookies; however, some features may not function as intended without them.

8. Security

We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of online transmission or storage is fully secure, and we cannot guarantee absolute protection.

9. Children's Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If you believe such information was inadvertently collected, please contact us immediately.

10. Contact Us

For privacy inquiries or data requests, please contact:

Xylos Healing, LLC
Attn: Doris Cheung, Owner
30929 Mirada Blvd., Suite 108
San Antonio, FL 33576

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Terms of Use

Effective Date: January 19, 2026 · Xylos Healing, LLC · San Antonio, Florida

1. Acceptance

By accessing or using the website or services of Xylos Healing, LLC ("Company," "we," "us," or "our"), you confirm that you have read, understood, and agree to be bound by these Terms of Use and all applicable laws. If you do not agree, please discontinue use of our website immediately.

2. Permitted Use

This website is provided for lawful informational and wellness-related business purposes only. You agree not to:

• Use this website in violation of any applicable local, state, or federal law or regulation.
• Attempt unauthorized access to our systems, servers, networks, or databases.
• Transmit malware, viruses, or any harmful or disruptive content.
• Use automated tools, bots, or scrapers to collect data without prior written authorization.
• Impersonate the Company, its owner, registered agent, or any other person or entity.
• Post or transmit any content that is defamatory, offensive, or violates the rights of others.

3. Intellectual Property

All content on this website — including the name "Xylos Healing, LLC," text, graphics, branding, design elements, and code — is the intellectual property of Xylos Healing, LLC or its licensors, protected under applicable copyright, trademark, and intellectual property laws. Reproduction or distribution without written consent is prohibited.

4. Health & Wellness Disclaimer

Content on this website is for informational purposes only and does not constitute medical, psychological, or clinical advice. Healing and wellness services are complementary in nature and are not a substitute for professional medical care, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any health concerns. Results may vary and are not guaranteed.

5. Disclaimer of Warranties

This website and all content are provided "as is" and "as available" without warranties of any kind — express or implied — including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant uninterrupted or error-free access to the website.

6. Limitation of Liability

To the fullest extent permitted by law, Xylos Healing, LLC, its owner, and agents shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, this website or its content, even if advised of the possibility of such damages.

7. Third-Party Links

Our website may contain links to third-party sites for convenience only. These do not constitute an endorsement. Xylos Healing, LLC is not responsible for the content, accuracy, or privacy practices of any external site.

8. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws principles. Any dispute shall be resolved exclusively in the state or federal courts of Pasco County, Florida.

9. Modifications

Xylos Healing, LLC may update these Terms at any time. Revised terms take effect upon posting. Continued use of the website after any modification constitutes acceptance of the updated Terms. We encourage periodic review of this page.

10. Contact

For questions about these Terms of Use, please contact:

Xylos Healing, LLC
Attn: Doris Cheung, Owner
30929 Mirada Blvd., Suite 108
San Antonio, FL 33576